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To convey information accurately and clearly is the ultimate aim of my written output whether it is printed or on-screen technical documentation. The links below show a few examples of my work as a software technical writer and online & Web-based help designer. Adobe Acrobat Reader is required to view some of these documents. To install this program, please go to www.adobe.com.

 
ContourWeb Travel Agent Options User Guide

ContourWeb is an online web-based solution for the Tour Operator industry. This solution at its core has CONTOUR, an automated reservation system designed for tour operators and other travel service providers The document helps travel agents with advanced booking.

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User Manual
47 pages
Microsoft Word document
DOC
Tour operators

Excerpt (577 Kbyte PDF)

 
CONTOUR® EasyConnect Installation and Maintenance Guide

EasyConnect is a CONTOUR® external subsystem providing the CONTOUR® system with interface to and managing communications with computerized systems used to store and retrieve information and conduct transactions related to travel products (air, hotel, etc.). The document details the EasyConnect setup and maintenance.

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User Manual
96 pages
Microsoft Word document
DOC

Excerpt 1 and Excerpt 2 (237 and 304 Kbyte PDF)

 
CONTOUR® ContourLink Installation and Maintenance Guide

The document is intended to assist ContourLink users in installing and maintaining the application which plays a role of an interface between the CONTOUR® system (a travel reservation service provider) and an external system (a client: requesting the CONTOUR® system’s services via the internet).

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User Manual
136 pages
Microsoft Word document
DOC
Web administrators, software engineers

Excerpt 1 and Excerpt 2 (246 and 95 Kbyte PDF)

 
McAfee Consumer Website Payment Process User Guide

The user guide is intended to assist the McAfee Consumer website’s internal audience in handling purchase & payment transaction issues.

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User Manual
36 pages
Microsoft Word document
DOC
Software engineers, business managers

Excerpt (458 Kbyte PDF)

 
Financial Database Reference User Guide

The guide is the result of DBRE (database reverse engineering) of an Oracle database intended for GLU Mobile internal audience.

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User Manual
367 pages
Microsoft Word document
DOC
Database administrators, software engineers

Excerpt 1 and Excerpt 2 (342 and 350 Kbyte PDF)

 
VISION ACCESS™ Software Development Kit User Manual

The manual provides guidelines and specific information for designing, developing and implementing access control systems based on A4Vision recognition technology employing 3D face recognition as a biometric authentication model.

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User Manual
218 pages
Microsoft Word document
DOC
Software engineers, system integrators

Excerpt 1 and Excerpt 2 (178 and 119 Kbyte PDF)

 
VISION ACCESS™ Enrollment Application User Manual

The manual is intended for integrators of biometric and security solutions based on A4Vision 3D face recognition technology. It contains detailed information and step-by-step instructions on how to evaluate A4Vision hardware and software.

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User Manual
78 pages
Microsoft Word document
DOC
System integrators

Datasheet and Excerpt from the manual
(90 and 184 Kbyte PDF)

 
VISION ACCESS™ Enrollment Application Web Help

This is a demo version of the web help for VISION ACCESS™ Enrollment application. The web-based documentation facilitates access to up-to-date information on the software as well as ensures hands-on control over documentation content..

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Online Help
1.4 Mbyte
WebHelp
HTM
System integrators

A demo version of the help

 
VISION ACCESS™ Face Reader Installation Manual

The manual is a step-by-step guide to installing VA Face Reader—part of A4Vision 3D face recognition technology—designed to work with software built over VA SDK.

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User Manual
40 pages
Microsoft Word document
DOC
System integrators

Excerpt from the manual (184 Kbyte PDF)

 
COOL RIDE Execution Environment User Manual

The manual explains the functionality, configuration, and day-to-day use of COOL RIDE Virtual Machine—the core of COOL RIDE platform from FDS (Fourth Dimension Software). The document is written for the platform administrators and experienced application developers.

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User Manual
186 pages
Microsoft Word document
DOC
Software engineers, system administrators

Excerpt 1 and Excerpt 2 (260 and 308 Kbyte PDF)

 
COOL HTML Online Help

The online help provides access to the description of the COOL HTML syntax as well as to programming examples of how COOL RIDE platform user can handle COOL (Common Object Oriented Language) and its HTML options in application code.

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Online Help
0.8 Mbyte
WinHelp
HLP/ CNT
Programmers, application developers

A demo version of the help (681 Kbyte ZIP)

 
COOL HTML Reference Manual
The manual contains a complete description of the COOL HTML syntax as well as programming examples of how COOL RIDE platform user can handle COOL (Common Object Oriented Language) and its HTML options in application code.
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User Manual
65 pages
Adobe FrameMaker document
FM
Programmers, application developers

An excerpt from the manual (181 Kbyte PDF)
A demo version of the manual (682 Kyte ZIP)

 
Programming Language Reference Manual

The manual contains the definition of the COOL (Common Object Oriented Language) syntax and a set of complete programming examples with detailed comments to code lines. Implementation of COOL programs is supported by COOL RIDE platform.

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User Manual
514 pages
DOC
Microsoft Word document
Programmers, application developers

An excerpt from the manual (267 Kbyte ZIP)

 
Presentation Manager User Manual

The manual contains a detailed description of the facilities provided with COOL RIDE Presentation Manager, a utility for designing and implementing a GUI for end users of COOL RIDE applications.

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User Manual
800 pages
Microsoft Word document
DOC
User interface designers

An excerpt from the manual (425 Kbyte PDF)

 
EasyLink DBA Services Online Help

This is a context sensitive Windows-based help for the EasyLink to Contour API (Application Program Interface). Contour is a FDS (Fourth Dimension Software) product that provides reservation system solutions for the travel industry. Contour is based on a HP NonStop server platform.

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Online Help
1.8 Mbyte
WinHelp
HLP/ CNT
DBA, software engineers

A demo version of the help (901 Kbyte ZIP)

 
SendOrder.Com Web Help

This is a Web version of the online help for an Internet portal intended to serve as a web-based supply chain trading partner network. The network allows customers to place, track, and fulfill orders with their suppliers. Suppliers can accept and place orders, as well as track and fulfill orders with their customers.

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Online Help
2.8 Mbyte
WebHelp
HTM
E-commerce trading partners

A demo version of the help

 
SendOrder.Com Online Help

This is a Microsoft HTML version of the online help for the Internet portal mentioned above. While theWebHelp is a complete Help system, the Microsoft HTML Help version is maintained as a single file.

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Online Help
175 Kbyte
Microsoft HTML Help
CHM
E-commerse trading parters

A demo version of the help (175 Kbyte CHM)

 
TurboCAD Online Help

This is a context sensitive Windows-based help for TurboCAD 6.0, a CAD and 3D modeling application. TurboCAD 6.0 features include 2D and 3D tools, surface and solid modeling, handle-based editing, advanced facet editing, parametric objects. TurboCAD 6.0 supports the most industry standard file formats and is completely programmable.

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Online Help
0.7 Mbyte
WinHelp
HLP/ CNT
CAD public

Excerpts from the help content (180 Kbyte PDF)

 
TurboProject Online Help

This is a context sensitive Windows-based help for TurboProject 3.0 providing a complete solution for managing projects and scheduling resources. TurboProject has multi-project capabilities, Gantt and time-scaled views, resource and expense profiles, presentation quality graphics and powerfull reporting.

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Online Help
2.2 Mbyte
WinHelp
HLP/ CNT
Project managers

An excerpt from the help content (181 Kbyte PDF)

Thanks for showing interest in samples of my technical writing and help authoring. Please contact me by e-mail if I can answer any questions or be of service.


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